About
Careers
Explore a Career at The Food Bank of Waterloo Region
There are jobs and then there are careers! Here at The Food Bank, we don’t think of our vacancies as just jobs but as a career opportunity. An opportunity to be part of something bigger and do the kind of work that adds up to something meaningful.
Last year, our employees were part of a team that helped serve more than 58,600 people through our Community Food Assistance Network. We are proud to have acquired, coordinated, and distributed more than 6.8 million pounds of fresh, frozen, and non-perishable food to our Network partners.
A career at The Food Bank goes beyond meaningful work. Employees can challenge themselves, learn new skills and work with an amazing group of motivated, passionate individuals who come together to make up our strong, driven employee team.
Whether you are an experienced AZ driver, ambitious fundraiser, or a hardworking warehouse operations associate, you will find yourself surrounded by likeminded individuals who are focused on the same thing—ensuring no one in our community goes hungry. If this sounds good to you—then we hope, you’ll join us.
Your Journey to a Career at The Food Bank
Starting a new career can be overwhelming, we want to make that easy for you.
11Check out our careers page and apply online
Our application process is completed through an online application system. During this process, you will be required to provide general personal information and upload a resume and cover letter (typically in word or pdf format). You will also be asked to complete some screening questions related to the role. If you have questions about application process, email hr@thefoodbank.ca.
22Interview
Screened candidates will be contacted by our People and Culture team to arrange an interview. If you are invited for an interview, it will, generally be with the manager and at least one other member of The Food Bank team. Depending on the role, this may be an in person or virtual interview. Typically, interviews last between 30 minutes and one hour in length and are an opportunity for us to learn more about your working experience and get an idea of the opportunity.
33Assessment
Following an interview with The Food Bank team members, candidates may be asked to complete an assessment or assignment before coming in for a second interview. Assessments or assignments are designed to help us get to know candidates’ skills and strengths. During a second interview, we will explore the position in greater detail with candidates and ensure an organizational fit. Not all positions will have an assessment or assignment, and some may not need a second interview depending on the role.
44References
Successful candidates will be invited by our People and Culture team to provide references and/or other forms of record checks depending on the role. Following satisfactory completion of these checks in the opinion of The Food Bank, our HR team will reach out to you with a formal offer of employment.
55Employment offer
Upon acceptance of an employment offer, we look forward to welcoming you as a valued member of The Food Bank team. During your first day and weeks at The Food Bank, you will participate in our onboarding program, designed to start your new career off on the right foot!
The Food Bank culture
The Food Bank is a great place to work. Our employees enjoy working together as a close team, with a focus on helping our community. We are privileged to lead the Community Food Assistance Network, a system of 120+ community programs and agency partners, who help us ensure no one in our community goes hungry. Not only do we work closely with each other, but we work closely with numerous donors, and volunteers who support us.
We celebrate our employees for who they are! We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people from diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer and committed to the accessibility and human rights of our employees and prospective employees.
“The best part of working at The Food Bank is getting to know and welcome volunteers every day.” Myleen, warehouse associate
Benefits and Perks of working at The Food Bank
As part of The Food Bank team, we’re proud to offer benefits and perks that help you to feel and do your best, both at work and home. We are proud to offer:
- Competitive salaries/wages! We’re a proud certified Living Wage Employer (Ontario Living Wage Network). We believe that all employees should be paid an hourly wage that allows them to meet their basic needs, such as food, shelter, and clothing, while also participating in community life.
- A great work-life balance, including a generous vacation package, paid sick time, floating days, and your birthday off!
- A flexible workplace where we help you balance your time in the workplace, so you can focus on your time outside of The Food Bank.
- An opportunity to disconnect after work and focus on personal lives. From the top down, we recognize the importance of taking time to rest, relax, and recharge.
- Exceptional employer paid healthcare coverage for all eligible employees and their families. We also provide a wellness benefit for employees to focus on their individual wellness, and a Healthcare Spending Account when you exhaust your healthcare coverage.
- Savings for the future in the form of a 4% RRSP matching program.
- Professional development opportunities and paid training for all employees regardless of their role at The Food Bank.
- Networking opportunities with a system of 120+ community partners and agencies, Feed Ontario, and Food Banks Canada.
- Depending on the role, we offer opportunities to work a hybrid working model. Those who can’t such as our warehouse associates or drivers, we offer work schedules that ensure a good work-life balance. There are no overnight long-haul routes for drivers at The Food Bank. We also set aside time for all our staff to focus on getting work done—meeting free!
- A fun workplace, we work hard and play hard! We value our time together as a team and build in opportunities to get to know each other and connect.
“There are so many benefits to working at The Food Bank. One of the biggest perks is the work-life balance.” Kyle, transportation and logistics manager
Meet Mike!
Mike is an AZ Driver with The Food Bank. He joined us for the opportunity to work for a community focused organization and to give back. In Mike’s words “It is more than your typical nine to five job, it is a very rewarding work experience”.
As an AZ Driver, Mike is responsible for driving our transport and straight trucks, delivering shipments throughout Southwestern Ontario to other food banks, our Community Food Assistance Network and picking up donations from donors throughout Ontario. The variety of trips is important for Mike as it allows him to build on the relationships with the donors we pick up from, and assist other food banks and our community food assistance network. When Mike isn’t driving, you can find him in our warehouse, unloading, loading trailers, receiving, or picking product.
When Mike arrives for work each morning, he spends the first bit working with the transportation team to determine what needs to be loaded for each of our routes. Then it is out on the road for pick-ups or deliveries. As the day nears its end, Mike is responsible for helping with warehouse operation tasks, such as receiving and picking and preparation of shipments or materials for the next day.
Mike is passionate about the work he does. Being hands-on as our AZ Driver allows him to see the impact of what we do in the community as it is more than just a typical driving job. Mike enjoys the daily interactions with donors and the Community Food Assistance Network. It is an opportunity to meet new people and build great relationships. As an added benefit, Mike enjoys the set schedule and hours, “You know your start time and end time every day, which allows for a really great work-life balance”.
According to Mike, team work also makes The Food Bank a great place to work. Working with such a tight-knit group who is here for the same reason and have the same goal of helping our community is a great reason to be part of our team!