When The Food Bank of Waterloo Region started 35 years ago, cans, boxes and non-perishables were staples of our operations. Today, the reality is much different, 68% of all food we distribute is fresh or frozen.

This shift – from boxes and cans to fresh and frozen – means we have had to change how we handle food donations. With your help, we are now able to provide healthier food options to those in our community struggling to put food on the table.

As a community participant, you will be helping with a variety of activities in our distribution centre that may include: fresh or frozen food sorting, fresh food packaging, and non-perishable food sorting. Food Engagement activities will change regularly, depending on the type of donations and the needs of our community programs and agency partners. Upon your arrival at our distribution centre our Engagement Team will advise your group of what activity you will be supporting that day.

To ensure the health and safety of your group, as well as our staff and volunteers, we have implemented COVID-19 related protocols based on recommendations from the Region of Waterloo’s Public Health Department.

Prior to arrival, each participant will have to fill out an online COVID-19 pre-screening form. All participants will be required to wear a mask, face shield, closed-toed and flat footwear to volunteer in our distribution centre.