Volunteers are at the heart of everything we do at The Food Bank of Waterloo Region—from supporting day-to-day operations to lending a hand at community events. But their impact doesn’t stop there. Volunteers also help lead the organization at the highest level, serving on The Food Bank’s Board of Directors.
One of those dedicated volunteers is Glen Polson, who joined the Board in 2019 after years of supporting The Food Bank as a donor and wanting to contribute in a greater capacity.
“I was thrilled the day I joined the Board, and I’m still thrilled all these years later that I get to help out,” Glen says. “It’s been a wonderful experience, and the people here are phenomenal, both on the Board and within the organization.”
The Food Bank’s volunteer Board of Directors plays a critical role in guiding the organization’s mission and impact. Meeting throughout the year, Board members provide strategic oversight, governance, and financial stewardship, ensuring The Food Bank remains accountable and effective in its work to address food insecurity.
As a director and member of the Finance Committee, Glen draws on his experience as a financial advisor to support the organization’s long-term success. For him, however, one of the most rewarding aspects of serving on the Board is being part of a team united by a shared commitment to the community.
“The quality of the people who serve on the Board and work throughout the organization is incredible,” Glen shares. “Everybody wants to help, and everyone brings something valuable to the table. It’s truly a collective effort. I’m grateful to be part of a team that’s making such a meaningful impact in our community.”

Glen Polson.
Since Glen joined the Board in 2019, the number of people accessing food support in Waterloo region has grown dramatically, increasing from about 34,000 people to nearly 73,000 today.
“The scope of the work is so much larger than when I joined, and the need is so much greater,” he says. “It’s a different world.”
Serving on the Board has also deepened Glen’s understanding of the realities faced by people experiencing food insecurity.
“It’s a pretty fine line for many people between making ends meet and needing a little extra help,” he explains. “People can do everything right and still find themselves facing an unexpected challenge that changes their entire situation. Sometimes all it takes is a bit of bad luck.”
Despite the growing need, Glen remains inspired by the generosity of the community.
“I’m amazed by how many people want to help in whatever capacity they can,” he says. “Everybody understands the importance of this work, and so many people want to get involved.”
For those thinking about volunteering in a similar capacity, Glen has simple advice.
“Make the phone call. Make a connection. Have a conversation and ask how you can help. Everybody can contribute in one way or another. There’s a role for everyone. You don’t have to be a specialist to add value to this community and this organization.”
If Glen’s story inspires you, there are many ways to get involved. Visit our Volunteer page to explore opportunities and discover how you can make a difference for people facing hunger in Waterloo region.
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